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Field Auto Estimator

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Albuquerque, NM

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Description : Where good people build rewarding careers. Think that working in the insurance field canu2019t be exciting, rewarding and challenging? Think again. Youu2019ll help us reinvent protection and retirement to improve customersu2019 lives. Weu2019ll help you make an impact with our training and mentoring offerings. Here, youu2019ll have the opportunity to expand and apply your skills in ways you never thought possible. And youu2019ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life. Job Description **MEMBERS ONLY**SIGN UP NOW***. Insurance Company has an exceptional career opportunity for a Field Auto Estimator in Albuquerque, NM! Customers need us the most when they are involved in an accident. As an **MEMBERS ONLY**SIGN UP NOW***. Field Auto Damage Estimator you will play a vital role to ensure we deliver on our promise to help restore peopleu2019s lives after theyu2019ve had a loss. You will be responsible for inspecting damaged vehicles and preparing itemized auto damage appraisals to return customersu2019 vehicles to their pre-loss condition. You will meet with customers in person to guide them through the settlement process in a caring and professional manner. What you will do: Make and maintain a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met Research and respond to moderately complex customer communications, concerns, conflicts or issues Summarize documents and enter into claim system notes Document a claim file with notes, evaluations and decision making process Investigate moderately complex files, reviews damage, takes photos, and determines reparability or total loss Prepare damage estimates for moderately complex claims and locates parts Prepare, review, reconcile and/or approve supplements Condition vehicles and prepares report for customer Determine valuation of salvage Evaluate diminished value in a moderately complex claim Process claims payments Initiate system generated checks and pays appropriate parties Negotiate and settle moderately complex claims in accordance with business unit best practices What we offer: Competitive salary, based on prior experience Company car IPad, laptop, cellphone Generous Paid Time Off, 401(k) and pension The freedom to work from home Medical, dental, and vision coverage Wellness incentives Tuition reimbursement (starts day 1) Volunteer opportunitiesu00a0 You can view all **MEMBERS ONLY**SIGN UP NOW***. benefits @ **** Please note that, since this is a field service position, you will need to have a valid driveru2019s license and a reliable vehicle. This is a demanding field position that will require you to travel within the territory as much as 75% of your working time. Please note, there is a required 2-week training that will take place in Wheeling, IL. Job Qualifications High School or GED required A minimum ofu00a0five years of auto estimating experience required Experience investigating, evaluating, negotiating and setting moderately complex auto claims strongly preferred Prior experience using auto estimating software, CCC Pathways, Audatex, Mitchell, etc is strongly preferred Excellent written and verbal communication skills with a passion for helping others Strong organizational and computer skills Persistence and the ability to work through and solve problems Bilingual candidates are strongly encouraged to apply Military candidates are strongly encouraged to apply Has and maintains all appropriate licenses and registrations for the role per state requirements The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

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